Payment & Security
This page provides payment and security guidance for purchases from Nevellora.
Nevellora is owned and operated by Chongqing Qianbainuo Technology Co., Ltd.
Payment at Checkout
Please select from the payment options displayed at checkout. Before submitting payment, review your order total and ensure your billing information is accurate. Only use a payment method you are authorized to use.
Payment Security
To help protect your payment information, do not send complete card numbers, card security codes, account passwords, or verification codes by email.
Payment Assistance
If your payment is declined, check your billing details or contact your payment provider. For questions about a charge or a possible duplicate payment, email us with your order number and a brief description of the issue, without including sensitive payment information.
Contact Us
Brand Name: Nevellora
Company Name: Chongqing Qianbainuo Technology Co., Ltd.
Registered Address: No. 9, 13th Floor, Zhongke Building, No. 32 Taibai Avenue, Fuling District, Chongqing, China (Self-declared)
Email: service@nevellora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.