Terms of Service

Last updated: October 15, 2026

Overview

These Terms and Conditions govern purchases made through nevellora.com (“Nevellora”), an online store operated by Chongqing Qianbainuo Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Chongqing Qianbainuo Technology Co., Ltd., subject to these Terms and the policies published on our website.

These Terms of Service also govern your use of the website and its services.

Nevellora is owned and operated by Chongqing Qianbainuo Technology Co., Ltd.

About Our Business

Nevellora is an online retail store operated by Chongqing Qianbainuo Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through nevellora.com.

Using Our Services

Use the website lawfully and provide accurate information. Do not submit fraudulent information, introduce harmful software, access systems without authorization, or interfere with website operations.

Orders and Payment

Before placing an order, review the product information, selected items, order total, and your billing and shipping details. Only use a payment method you are authorized to use.

Shipping, Returns, and Refunds

Please review the policies published on our website for applicable shipping, return, and refund conditions. Contact us with your order number and a description of any order-related issue.

Product Use

Follow the instructions and warnings supplied with each product and use it for its intended purpose.

Consumer Rights

These Terms do not exclude any rights or remedies that cannot legally be excluded under applicable law.

Contact Us

Brand Name: Nevellora

Company Name: Chongqing Qianbainuo Technology Co., Ltd.

Registered Address: No. 9, 13th Floor, Zhongke Building, No. 32 Taibai Avenue, Fuling District, Chongqing, China (Self-declared)

Email: service@nevellora.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.