Terms and Conditions
Overview
These Terms and Conditions govern purchases made through nevellora.com (“Nevellora”), an online store operated by Chongqing Qianbainuo Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Chongqing Qianbainuo Technology Co., Ltd., subject to these Terms and the policies published on our website.
Nevellora is owned and operated by Chongqing Qianbainuo Technology Co., Ltd.
About Our Business
Nevellora is an online retail store operated by Chongqing Qianbainuo Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through nevellora.com.
Nevellora and nevellora.com are operated by Chongqing Qianbainuo Technology Co., Ltd.
Product Information
Please review the product descriptions, images, available options, and care instructions before purchasing. Product colors may appear different depending on your screen settings and lighting.
Orders and Payment
Please check your selected items, billing details, shipping address, and order total before submitting an order. You must provide accurate information and be authorized to use your selected payment method.
For payment questions or concerns about a charge, contact us using the details below.
Shipping, Returns, and Refunds
Please review the shipping, return, and refund policies published on our website before purchasing. Those policies explain the applicable procedures and conditions.
If an order arrives damaged, incorrect, or incomplete, please contact us with your order number and a description of the issue.
Product Use
Follow the instructions and warnings supplied with each product and use it only for its intended purpose.
Consumer Rights
Nothing in these Terms limits any consumer rights or remedies that cannot be excluded under applicable law.
Contact Us
Brand Name: Nevellora
Company Name: Chongqing Qianbainuo Technology Co., Ltd.
Registered Address: No. 9, 13th Floor, Zhongke Building, No. 32 Taibai Avenue, Fuling District, Chongqing, China (Self-declared)
Email:service@nevellora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.